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About Service Dispatch Systems, Inc.

Service Dispatch Systems has been developing software for the contracting industry for 19 years. Originally released as a dispatching system, the package continued to evolve year after year. SDS introduced the industry's first six-tier flat rate book, and later expanded the software to include inventory and accounting functions. Beginning in 1998, SDS did what its competitors chose not to do: completely rebuild its software for the 21st century rather than sit on its laurels. SDS has the most committed team of developers in the contracting business, and our product proves it.

SDS Dennis E. Smith

Dennis E. Smith - President and CEO

Dennis Smith (101st Airborne Division paratrooper) has 40 years of experience in the HVAC industry, and for 30 years ran a successful California HVAC service company licensed in five different trades. He founded SDS in 1988, and has dedicated the last eighteen years to developing the ultimate software package. He calls the shots and sets the agenda for how Command Post 3000 functions. Dennis is the biggest critic of SDS software, which is why Command Post 3000 has evolved into the industry's best program under his leadership.

Over the last eighteen years, Dennis has supervised the work of over three dozen programmers and software specialists during the creation and evolution of Command Post 3000, insuring that the package would not only meet his own high standards, but that it would also meet the needs of the largest possible cross-section of customers in the service and contracting industries. Dennis has overseen the painstaking process of working through important issues with carefully chosen beta sites, so that Command Post 3000 is one of the most battle-hardened software packages on the market. There is one inevitable truth in software development: what is easy for the programmer is hard on the user, and vice versa. Dennis has consistently put the burden on his programmers to make the user's job an easy one. This made for longer development cycles compared to various competitors that took the easy way out and let their programmers dictate system functionality, but it made Command Post 3000 stand head and shoulders above the rest. Leadership always pays off.

Martin SeIbrede - Chief Technologist

Martin first created the core mileage system for SDS fourteen years ago, and returned to SDS in 1998 to head up the complete redesign of the package. He made his uncompromising vision known at the outset: "Either we develop the best software in the industry, or we don't bother." He teamed with Dennis and has bent every effort to ensure that Dennis's vision for the program becomes reality. "The only time I don't deliver what Dennis asks for is when I'm able to deliver something better than what he wanted."

 
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