Move
your mouse over the staff positions you are interested in to learn how Command
Post 3000 unleashes business fire power specifically for them. Click on
the staff position to see an in-depth briefing.
I can't make proper command decisions unless I can get an up-to-the-minute
assessment of my company's condition that's both accurate and meaningful.
Click on me to see how Command Post 3000
takes the guess work out of strategic decision-making. CLICK
ON ME TO SEE MORE!
I oversee operations being run by my subordinates, which means I need to
see things through their eyes to be an effective, impartial manager.
Click on me to see how Command Post 3000
ties me in to the critical heartlines of our business. CLICK ON ME TO
SEE MORE!
Because Command Post 3000 tracks each
individual department's performance, I'm empowered to set the optimal markups
to maximize company profitability across the board. I can take action on
weakly-performing departments and quickly focus corrective measures where
they're needed, because I know precisely where to take aim. CLICK ON
ME TO SEE MORE!
Coordinating each stage of construction had been a logistical nightmare
without Command Post 3000. Its sequential
task management system defines the critical path to completion, and alerts
me to missed or upcoming milestones on each project. Inventory is where
it needs to be, when it needs to be there. I can predefine floorplans and
options for each builder with revisions based on subdivision, changes in
the code, or shifting builder specification. My dispatching is handled
using the same powerful engine that the service department used, but it's
focused on my specific needs. Once I'm done with the site, it simply enters
the service system with all its installed equipment data and warranty start
dates intact, which prevents me from being charged for warranty parts while
it allows my service counterpart to schedule promotions based on the age
of the on-site equipment. CLICK ON ME TO SEE MORE!
I use Command Post 3000 as
my master dispatcher, because it automatically dispatches and
controls my men in the field better than any human can do. It
can analyze hundreds of waiting calls and assign them to dozens
of mechanics in a matter of seconds, achieving the lowest possible
mileage on our trucks while enforcing criteria like time of day,
call complexity, priority, preferred mechanics, and whether mechanics
leave from home or office. I'm instantly alerted to mechanics
taking longer than expected on job sites, and can make appropriate
adjustments on the fly. Mechanic productivity tracking is so comprehensive,
I know exactly who is affecting our bottom line, and why. This
level of control isn't limited to individuals, but extends to
entire departments.
I configure and create my own flat rate books in-house with Command
Post 3000, but that's just the beginning. It's so well integrated,
I simply key in the flat rate job numbers to generate invoices and simultaneously
adjust inventories in the proper locations. Seamless, error-free operation
is the result. CLICK ON ME TO SEE MORE!
Service Dispatch Systems provides
the kind of quality tools I can rely on to manage day-to-day operations
smoothly. Their integrated human resources management systems is so powerful
that I can control every aspect of my department with ease. CLICK ON
ME TO SEE MORE!
When leads slip through the cracks, my competition gets the business without
me even fighting for it. It's my job to see that never happens, and Service
Dispatch Systems has developed the kind of tool that can quickly
become a sales manager's new right hand. I know how many leads my salesmen
are processing, how many sales are being closed and by whom, and get reports
on advertising effectiveness, service contracts, and equipment aging to
guide my telemarketing efforts for replacements or add-ons. Because the
system incorporates customer e-mail addresses, it's internet-ready for
economical web-based marketing. CLICK ON ME TO SEE MORE!
The designers at Service Dispatch Systems
must have read my mind, because their system is exactly what I need to
bring the job in on time and on budget. The individual phases (rough-in,
trim-out, etc.) are broken down in detail so that I can control the material
and allocate the correct manpower to each phase. I'm warned when vendor
delays occur so I can reschedule my men elsewhere. Since the system informs
me how well employees meet estimated labor hours, I know whether to hand
out raises or reprimands based on undisputed, cold hard facts. CLICK
ON ME TO SEE MORE!
Service Dispatch Systems means power
through flexibility. I configure customized dispatch windows for each construction
phase in a matter of seconds, and change them on the fly to add outside
contractors to the mix. The automated dispatch engine instantly generates
mileage-efficient schedules for days in advance, but I can override it
and rearrange my men if required. I'm no longer at war with my construction
foreman, since we're always on the same page. CLICK ON ME TO SEE MORE!
The Command Post 3000 system generates
work orders that are so clear and comprehensive, there is no confusion
over what's expected of me. I know what to do, how much time has been allocated
for it, and whether I'm working by time & material or piecework. Employee
productivity reports make it impossible to hide poor work habits from management,
but those reports are my best protection against management prejudice or
favoritism because they provide the only honest basis for bonuses and promotions
when I'm performing my duties well. The flat rate system directs a percentage
of each job to separate funds for my tools, continued training, insurance,
and vacation, which are updated weekly. The rewards go only to worthy individuals,
which is a boost to company morale. CLICK ON ME TO SEE MORE!
I can create dispatch windows for different geographical areas of any size
or shape that I define, and they can even overlap other dispatchers' areas
if needed. I see only the calls I need to deal with, with the proper set
of mechanics assigned to me. As new calls come in, I know instantly who
the closest mechanics are or will be, and also see the client history as
well. The system takes the pressure off me by putting the right kind of
information at my fingertips exactly when I need it. CLICK ON ME TO
SEE MORE!
The incentives built into the Command Post 3000
flat rate and time & material books motivate me to deliver 110% on
the job, because they create a win-win-win situation for the customer,
the company, and for me. The Command Post 3000
dispatch engine is so efficient that arranging and distributing service
calls by reducing drive times, my co-workers and I can often fit in an
entire extra job a day without going into overtime. My performance
is evaluated objectively, which means I'm rewarded for focusing on the
job and on no other basis. CLICK ON ME TO SEE MORE!
I can create dispatch windows for different geographical areas of any size
or shape that I define, and they can even overlap other dispatchers' areas
if needed. I see only the calls I need to deal with, with the proper set
of mechanics assigned to me. As new calls come in, I know instantly who
the closest mechanics are or will be, and also see the client history as
well. The system takes the pressure off me by putting the right kind of
information at my fingertips exactly when I need it. CLICK ON ME TO
SEE MORE!
Not only am I the link between the service mechanics and service manager,
I also interact with our customers. I can't send information up the line
and commands down the line without knowing the precise situation in the
field, and Service Dispatch Systems
has provided me the tools to stay informed of problems the moment they
develop, whether they involve a customer or one of my mechanics. This system
protects me from flying blind, which means I'll make far fewer errors in
judgement as I assist the service manager. CLICK ON ME TO SEE MORE!
My value to the team becomes obvious when off-season revenues drop, and
Command Post 3000's value to me becomes
obvious when it generates leads off its customer lists, construction records,
and service contracts while directing our advertising dollars to the best
producers of leads. The lead tracking system helps me qualify a lead quickly,
track follow-up, and let me and my superiors know how productive I am.
The flat rate sales book helps me generate accurate, profitable bids in
minutes, and the reporting system uses job costing upon completion as feedback
to fine tune the system to improve my close ratios. CLICK ON ME TO SEE
MORE!
