The Commander is password-protected so that the Owner holds all the keys and determines who gets to see what portions of the business.

In every contracting business, one of the most difficult decisions that an owner makes is how to spend his money. For instance, how much cash do I have to put down on a vehicle? Can I safely act when an opportunity pops up to buy in bulk? Where do I stand financially today? It is critical to understand your accounts payable and accounts receivable landscape, and to know at a flash exactly where your company stands that minute. Command Post 3000's approach is every owner's or manager's dream. Decisions will be based on accurate figures because this system informs you concerning the number of calls that came in today, the number of checks written, and the payables that are owed. The owner can control every aspect of his computer system while barring access to unauthorized users poking around in the system. Command Post 3000 leaves no part of your business in the dark.

Of course, you can always "look over your manager's shoulders" and see what they're tracking on their dispatch boards, since you have the highest authority on the system and can keep your eye on how they're doing.

You'll be able to assign leads to the appropriate sales personnel if that's a decision you reserve to yourself; otherwise, that task would fall to your sales manager (subject to your review!).

Your Flat Rate sales book gives you immediate costing of every job as soon as it is completed. These costs are developed by you so you predetermine the percentages of overhead and profit you're looking to get. The Flat Rate salesman's book gives your salesmen the tools to sell at YOUR price. You have the power to adjust your rates to respond to seasonal or economic conditions to maximize profit.

The Command Post 3000 customer window provides complete command and control of your customer information and progress reporting at the touch of a key. It lists the nearest mechanics by mileage and time of nearest approach to the customer you're currently viewing. Most of the details of the site's service history information are right in front of you to consult while you're speaking with your customer. You're no more than one click away from seeing his service contract history, installed equipment information, and accounts receivable information. The dispatcher knows the aged receivables status prior to sending mechanics to the site. The system controls lead tracking on all your customers.

With most installation companies, getting costing and sales commissions paid on a timely basis is hampered by the lack or tardiness of material coming in from the field, coupled with poor communication between salespeople, the office, and the field staff. Tracking begins in the salesman's flat rate book, which generates the estimate and the breakdown for the system. All material is printed and relayed to the construction manager with a complete inventory and equipment breakdown. A flat rate job number is assigned to every new system, which is then pulled from existing jobs and tweaked to meet the needs of that individual customer. Using the job number permits immediate costing, which pays the salesman, pays the mechanics, pulls stock from inventory, and gives the owner an immediate breakdown of profit. You often encounter jobs you regretted taking on, but with this system that should only happen once, because it can identify and eliminate jobs that aren't costed properly, while preventing your salesmen from being either underpaid or overpaid. This only scratches the surface of how Command Post 3000 puts control back in your hands.