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Home Command Post 3000 Command Post 3000 Command Post 3000 Command Post 3000 Command Post 3000
SDS Company SDS Accounting SDS Commander SDS Dispatch SDS Employee Management SDS Flat Rate SDS Inventory SDS Lead Tracking SDS Reports SDS Drill Down
SDS Employee Management

Employment Management

Command Post 3000 doesn’t play the drill-down game (dozens of screens to get where you want to go). Our screens are powerful, so you don’t have to jump around. Our employee management window has grown into a full human resources management system in the process. This version of the system uses tabs along the top to navigate between different kinds of information, whereas the versions below use our stock-in-trade blue buttons. You can choose which interface you prefer to use from the Commander, where system defaults are set.
SDS Employee Management screen
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The main Employee Management screen puts the main information front and center, but even here you can see some specialized functions at the bottom of the screen, where the automileage default information is included. That information lets Command Post 3000 know how to schedule this employee's time properly, and whether he departs from his home or the office when his day starts. All employees start out as employee candidates until they are hired; once hired, the "Hire This Candidate" button disappears and their hire date is stamped into the system automatically. The system can even handle unusual forms of employee turnover, including the successive termination and rehiring of the same person several times in a row (which happens in real life).
SDS Employee Management screen
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The employee's "Position" window tells us a lot about a person's job functions and standing. The example given is of an individual who is an authorized Dispatcher on the Command Post 3000 system (the checkbox is marked). Employees in the field have "complexity ratings" that run from 1 (apprentice/helper) to 5 (journeyman/master mechanic) that the automileage system uses to ensure that qualified individuals are matched to jobs having appropriate complexity ratings. Coming soon: separate complexity ratings for different types of jobs, to extend the power and flexibility of the Command Post 3000 automated scheduling system!
SDS Employee Management screen
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The Educational / Training / Military background of an employee is kept on record. It's acquired during the interviewing process when the employee starts out as a candidate for employment. All relevant training is tracked for each individual.
SDS Employee Management screen
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Similarly, the Personal information for an employee is entered during the interview process when the individual is still considered a Candidate for Employment. Unhired candidates are stored inside Command Post 3000 the same way that it stores sales leads, so that you have an existing stable of candidates for consideration when you need to replace a man, or have occasion to grow your team of mechanics. Running through the candidates and reviewing your notes concerning each one's aptitudes can often save you having to run classified ads for new mechanics.
SDS Employee History
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The employment history of either an employee candidate or an on-staff employee is acquired during the interviewing process prior to hiring. This information is a permanent part of each individual's record. The past is often the key to the present, and helps put a human face on personnel issues. The Command Post 3000 does permit hiring, terminating, and re-hiring the same person multiple times (which can happen in volatile markets where staff size can fluctuate in response to rapidly changing business volume).
SDS Command Post 3000 Employee Health History
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The employee's heath record protects you and the employee. If the employee should misrepresent his health history, which later comes to light, his supervisor can apply the appropriate disciplinary action. Drug testing, now a more common part of the recruiting process than it was in the past, is recorded in this portion of the Command Post 3000 program. Workers Compensation and other work-related injury reporting is likewise handled here.
SDS Command Post 3000 Employee References
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The employee's personal references are collected during the interview process. Any human resources director worth his salt will check out at least one of the references to verify the employee's general claims concerning competence and work habits. The permanent record remains with the employee file. The system tracks "returning" employees who have previously been in the system, so that the smart Human Resources Director will fill out details of an employee's departure so that future rehiring is based on accurate information about the circumstances of the candidates prior departure (and work tenure).
SDS Command Post 3000 Employee Income
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The employee's income information tracks all earnings, commissions, bonuses, overrides and adjustments for each member of your work force. Wage garnishment orders, if any, are recorded here as well and the appropriate payroll deductions calculated. There are two "panels" to this program module — clicking on the "Get Details" button brings the other panel (described below) into view.
SDS Command Post 3000 Employee Income
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From left to right, the Income Detail panel allows you to (1) set up incentives to keep your best mechanics from being lured elsewhere by using "supervisor perks", (2) track all Flat Rate employee fund disbursements earned by the employee, (3) see all departmental timesheet records for the employee and pull up the relevant service calls by double-clicking them, and (4) show the employee's rankings among his fellow workers from the point of view of productivity using nine different measuring methods.
SDS Command Post 3000 Employee Attendance
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Eligibility for benefits does not always coincide with an employee's hire date. Some benefits kick in after a set period of time. Command Post 3000 allows you to set standard benefit eligiblity dates and to apply them to that employee once that point in time has been reached. If you have multiple benefit plans (e.g., different types of health insurance, etc.), you select the plan the employee has elected during the appropriate enrollment period. The eligibility dates can be flagged for follow-up when they become imminent, so that they don't come and go without the appropriate supervisor officially acknowledging it.
SDS Command Post 3000 Employee Attendance
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The basic attendance module performs the standard set of tracking functions, allowing you to record the nature of all work disruptions for each employee. A new module is under development to further enhance the existing basic one, which will utilize easy-to-use graphic calendars and graphic time-blocking to let the system know when a given employee will not be available. That information in turn will automatically update the dispatch windows so that a dispatcher doesn't unwittingly fill an absent mechanic's schedule with a bunch of service calls (whether for the current day or a future date). No longer loop at wall calendars to find out when people are taking vacations or days off — all that becomes part of the Command Post 3000 system!
SDS Command Post 3000 Evaluations
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A simple evaluation recording module allows you to keep current records. When you set a minimum interval between evaluations in the Commander module, Command Post 3000's integrated follow-up system alerts you when evaluations are falling due. In many states, it can be difficult to terminate a wayward employee unless these evaluation records are kept consistently and in good order. This program makes that task far less burdensome than it once was, especially with quick access to the employee's productivity rankings and upgrades (or downgrades) in complexity ratings for each relevant department. Command Post 3000 does everything — except actually evaluate the employee (that's your job!).
SDS Command Post 3000 Employee Referrals
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The referral module is NOT the same thing as the "personal references" module. Referrals relate to WHO brought an employee to the company's attention, and HOW should the referring employee be rewarded for bringing another good man onto the team. The short answer: the referring employee gets a piece of the action. This incentive system is optional, of course — not every business may want to implement this approach — but businesses that do use have lower turnover and greater employee satisfaction (not to mention productivity). This is very similar to the "supervisor perks" described above under the "income details" panel, except that it serves a somewhat different purpose.
SDS Command Post 3000 Employee Tools
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"Tools" refers loosely to all resources under an employee's control, inclusive of trucks, actual tools, keys, etc. Vehicle maintenance comes under the control of Command Post 3000's follow-up system, which looks ahead to the next scheduled maintenance date and flags it as it approaches. Employees who use their own tools should have that fact recorded here to avoid being wrongly accused of using company equipment inappropriately. A printout of this page, signed by the employee, removes all confusion about what he is or isn't responsible to return to the company if he departs.
 
 
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